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Server outage | Event Espresso - Staging Server

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Server outage

Posted: April 17, 2014 at 2:36 pm

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Kathryn Scott Perry

April 17, 2014 at 2:36 pm

I have WP 5, EE3, installed last Oct. http://www.miraclepromotions.com

Did the HostGator outage affect our individual Event Espresso registration pages? I have a woman who tried to register yesterday, , but it didn’t go through. However it somehow got to PayPal and a payment was made. She and I are still trying to figure that one out. My major event is almost sold out. I sent an E mail out to that effect yesterday, so I hope people didn’t try to register and find it down, thinking the event was full.Thanks!


Lorenzo Orlando Caum

  • Support Staff

    •

April 17, 2014 at 2:52 pm

Hi Kathryn,

The server outage that happened yesterday would not affect your registrations.

Please double check that PayPal Standard is setup correctly:

https://staging.eventespresso.com/wiki/how-to-set-up-paypal-ipn/

The IPN should be enabled in your PayPal account and your transactions page should have the correct code and be published.

—
Lorenzo
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Status: closed

Updated by Lorenzo Orlando Caum 10 years, 9 months ago ago

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