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Sending emails

Posted: January 29, 2013 at 4:08 pm

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Steven Gijsman

    January 29, 2013 at 4:08 pm

    Could please help me to get known which email is going to send after which action.
    I would like to know when the following emails are send:
    – confirmation email (after payment or before)
    – email including ticket

    how does is work, there is no tutorial for it.

    Hope to hear from you soon.

    Best regards,

    Rinse


    Jonathan Wilson

    • Support Staff

    January 29, 2013 at 5:35 pm

    Hi Steven,

    The Email Setting documentation is here: http://staging.eventespresso.com/wiki/general-settings/#email
    To answer your question, the Confirmation email is sent when the user clicks “Confirm Registration”. unless you have, “Send registration confirmation emails before payment is received?” set to “No”.
    The email including the ticket is sent after the payment.

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