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Required Question Not Acting Like Required Question | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Required Question Not Acting Like Required Question

Required Question Not Acting Like Required Question

Posted: July 30, 2013 at 11:31 am

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Melissa Plotsky

July 30, 2013 at 11:31 am

Hi guys —

We just added a Phone number field to the Personal Information Question Group. It was marked “required” when we set it up — and the question page shows that it is, indeed, required. However, on the registration page, it’s missing the required asterisk — and users are allowed to bypass it.

All the other questions that we’ve marked required work fine. For some reason, though, this one isn’t. Any ideas?

You can see our reg page here: http://surfballard.com/event-registration/?regevent_action=register&event_id=10

Thanks!

~Melissa


Jonathan Wilson

  • Support Staff

    •

July 30, 2013 at 2:20 pm

Hi Melissa,

I just tested this and am not seeing the problem. I am using the default Phone question and marking it as required. Is that the one you are using?


Josh

July 30, 2013 at 5:03 pm

You might try setting it to not be required, then saving, then set it to be required again and re-save. I’ve found that to help when options don’t seem to save correctly.
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The original Forum description...

Status: closed

Updated by Josh 11 years, 5 months ago ago

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