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Required Fields not validating

Posted: April 8, 2013 at 6:20 am

Viewing 8 reply threads


Daniel Maby

    April 8, 2013 at 6:20 am

    I am having problems with the required fields not validating. I have seen this can be caused by a Javascript/jQuery conflict. The strange this is I have had no problems until today. The forms were validating as expected. The only change I made to the site was deactivating a backup plugin.
    The site can be seen here:
    When I inspect the element I receive an error on line 59 but I can’t actually work out what the error is:

    Any help would be appreciated.
    Thanks


    Chris Reynolds

    • Support Staff

    April 8, 2013 at 10:49 am

    I do not see Event Espresso installed on congress.boa.ac.uk. Can you post a link to a registration page so I can see the error?


    Daniel Maby

      April 8, 2013 at 10:58 am

      Hi the registration page can be found here: http://congress.boa.ac.uk/event-registration/
      thanks


      Sidney Harrell

      • Support Staff

      April 8, 2013 at 12:59 pm

      The error is coming from http://congress.boa.ac.uk/wp-content/plugins/form-maker/js/mootools.js
      “Uncaught TypeError: Object # has no method ‘indexOf’ “
      The form-maker plugin should only be loading their scripts on their pages, not everywhere.


      Daniel Maby

        April 8, 2013 at 2:13 pm

        Thanks for looking into this. Do you have any advice on how this can be resolved? I have posted in the Form Maker forum the information you have given me.


        Dean

        • Support Staff

        April 9, 2013 at 12:06 am

        Fixing it would require editing the plugin code, to find the appropriate function and disable or change it.

        It really is recommended that you get the plugin developer to resolve it, it will benefit you and all the other users of the plugin.

        As an aside, your theme also seems to be deregistering the WordPress supplied jQuery (v 1.8.3) and loading it’s own (1.7.2). This may affect things further down the line.


        carlos quintero

          April 12, 2013 at 12:40 pm

          hello i’m having trouble with the required fields on this page:

          http://genobiotec13.com/inscripcion/

          any thoughts? thanks!


          Josh

            April 12, 2013 at 1:40 pm

            Hi Carlos,

            It looks like your WordPress theme is missing the wp_footer() function in the footer.php template. Event Espresso (and many other WordPress plugins) depend on it being there in order to load up its scripts.

            You or the developer of the theme can add the wp_footer() function just before the closing body tag of the theme and the needed scripts will load. Here is a reference in the WordPress codex that will help:

            http://codex.wordpress.org/Function_Reference/wp_footer


            Daniel Maby

              April 16, 2013 at 12:08 am

              Thanks for your quick and useful responses. The Form Maker developers have come back and said this is how the plugin is intended to work so I isolated it within its own site to get round the problem.

              Our  event booking went live three days ago and we are receiving really positive responses from the delegates in relation to how easy it is to book! Thanks for all the great work.

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