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Remove PDF invoice from confirmation email | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Remove PDF invoice from confirmation email

Remove PDF invoice from confirmation email

Posted: March 8, 2013 at 6:25 am

Viewing 6 reply threads


Tone Soldal

March 8, 2013 at 6:25 am

I have removed price and payment from the event as invoices will be issued manually. Now how do I remove the pdf invoice from the confirmation e-mail? In general settings, where?
Many thanks for helping!


Josh

March 8, 2013 at 11:56 am

Hi Tone,

The confirmation email that gets sent to the admin will have the invoice link by default, and would need to be removed from email.php.

For the email that gets sent to the registrant, there is a shortcode that generates the link to the invoice: [invoice_link] You can remove it from the email settings in the General settings, the email manager, or the custom email in the event editor. It depends on which of the 3 above options you are using where you’d remove that.


Tone Soldal

March 11, 2013 at 12:11 pm

Thank you,Josh!
I use the custom email event editor and I have no link to invoice.
NO for Send payment confirmation emails? is ticked off in the e-mail settings. I have not used the email manager.

I have had two of my colleagues to test and they both get the pdf attached to the confirmation e-mail.

Any suggestions?

I appreciate you taking the time.
Thank you.


Sidney Harrell

  • Support Staff

    •

March 12, 2013 at 7:38 am

Can you provide a link to your registration page? I’m having a hard time duplicating the problem.


Tone Soldal

March 12, 2013 at 7:40 am

Sure thing!

http://www2.basicskills.eu/?page_id=984&ee=1

thanks!


Sidney Harrell

  • Support Staff

    •

March 12, 2013 at 9:30 am

The confirmation email I received didn’t have any invoice attached to it. I’ve pasted in a copy of it below.

This is an automated response – Do Not Reply
Thank you Sidney Harrell for registering for EBSN Annual Conference & General Assembly.

This event starts at 3:00 pm on May 23, 2013 and runs until 3:00 pm on May 25, 2013.

Location:
CaixaForum
Paseo del Prado 36
Madrid
28014
Spain

Google Map: Map and Directions

We hope that you will find this event both informative and enjoyable. Should you have any questions, please contact emailaddressdeleted

Thank You.


Tone Soldal

March 12, 2013 at 9:39 am

Magic!

Many thanks for helping, Sidney!
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Status: closed

Updated by Tone Soldal 11 years, 10 months ago ago

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