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Registration will not go to payment processing page - getting error | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Registration will not go to payment processing page – getting error

Registration will not go to payment processing page – getting error

Posted: April 30, 2013 at 10:13 pm

Viewing 2 reply threads


Jenn Takos

April 30, 2013 at 10:13 pm

Error appears after a customer enters their personal info + answers some questions and then clicks “Confirm and go to payment page”

» You must fill in Email Address.

I tested in and made sure the email address field is filled in and got the same error.

http://herbdean.com/refereeschool/


Dean

  • Support Staff

    •

May 1, 2013 at 2:33 am

Hi,

The error message is coming from the sidebar form (Mailchimp plugin) not from Event Espresso.

I cannot see where the error is being fired from, so perhaps the best solution is to not show that widget on the registration page, either by using a plugin to change where widgets are displayed or changing the Event Registarion (or whatever the main registration page is called) to have no side bar, most themes support a full width page template and this can be done by editing the page itself http://codex.wordpress.org/Pages#Page_Templates


Jenn Takos

May 1, 2013 at 8:22 am

Thank you – it was the MailChimp widget in the sidebar.

Registration works now.

Thank you!
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The original Forum description...

Status: closed

Updated by Jenn Takos 11 years, 8 months ago ago

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