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Registration problem since last update | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Registration problem since last update

Registration problem since last update

Posted: June 28, 2013 at 8:23 am

Viewing 6 reply threads


gbox

June 28, 2013 at 8:23 am

Hi,

Major problem since last update to plugin. When user tries to register for event they fill out details and then confirm. This then takes them to page that asks them to verify the information given which they cannot as no button to proceed.

Pointed out by customer today and dread to think how many sales I’m losing.

Please advise
Domain is http://London adventure group.org


gbox

June 28, 2013 at 8:40 am

To follow up on this I think it’s a conflict with a well known review plugin. The review plugin was installed on two websites and works fine on the other which does not use event espresso. On Londonadventuregroup.org however it causes the confirm registration button to disappear.

When I deactivate review plugin button shows again.

I’ve also left comment on support site of other plugin.

Any ideas?

Gary


Dean

  • Support Staff

    •

June 28, 2013 at 10:19 am

Hi,

Looks ok here, http://d.pr/i/rXIs have you git the review plugin turned off? Can you temporarily turn it on?


gbox

June 28, 2013 at 10:28 am

OK plugin activated. plugin is WP review which is one of two plugins you receive when buying more well known author hreview.

Thanks


Dean

  • Support Staff

    •

June 28, 2013 at 10:43 am

Hi,

It isnt a conflict as such, it seems the theme is styling the button text to white so it looks like its missing when it isnt, as a temporary fix you can keep the review plugin active if you add this to your style.css file or a plugin such as My Custom CSS.

.btn_event_form_submit {
    color: #000 !important; 
}

All it does is force the button text back to its default black.

Not 100% sure why it works when the review plugin is deactivated, but I did notice a distinct styling difference between active and not active plugin.


gbox

July 1, 2013 at 8:23 am

Hi Dean,

OK the code added to My Custom CSS seems to have solved the issue. Could you perhaps elaborate on what you mean by temporary fix? Are there any issues to this solution when it comes to upgrading the either plugin or the theme again?


Josh

July 1, 2013 at 11:53 am

Hi Gary,

The next version of Event Espresso that’s due out will be moving the confirmation button to a location inside the boxes instead of below them. This will allow the buttons to be styled exactly the same way they look on the other registration pages. After you update to the next version when it’s out you could remove the above posted CSS hack if the buttons do not quite look right after the update.
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Status: closed

Updated by Josh 11 years, 6 months ago ago

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