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Registration on a medical network | Event Espresso - Staging Server

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Registration on a medical network

Posted: November 8, 2012 at 10:05 am

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Tony Pettis

November 8, 2012 at 10:05 am

OK, this may be a new one for you guys. Have had a couple of people try to register for a free event and have a problem. They fill out the form, his submit and the browser just sits there. Does not change to the confirmation page, does not go to a blank screen. Just does nothing. We get nothing in the back end. Both of these people are attempting registration in a doctor’s office/medical environment.

What I am wondering is this — because of the environment and the way medical networks have to be configured because of HIIPA laws, could the network be refusing to send the info because it is not over a secure connection (https)?


Dean

  • Support Staff

    •

November 9, 2012 at 1:35 am

Interesting question.

First thing I would look at is the javascript, is their any errors?

It is possible that the network could block the sending of the info, but surely there would be some error/log regarding it. If you take the payment gateways for example, if there is a mix of secure/insecure data the browser normally gets confused and fails to load everything and throws an error up.
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Status: closed

Updated by Dean 12 years, 2 months ago ago

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