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Registration Details Showing | Event Espresso - Staging Server

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Registration Details Showing

Posted: May 11, 2013 at 9:07 pm

Viewing 4 reply threads


Jennifer Doyon

May 11, 2013 at 9:07 pm

Hello –

While it has never happened before, the Registration Details area is showing on events where it has disabled in the settings.  Example: http://www.brookfieldlibrary.org/event-information?ee=1145

What is causing this, and how can it actually be disabled?

Many thanks!
Jennifer


Dean

  • Support Staff

    •

May 13, 2013 at 1:39 am

Hi,

I checked on a test site and this seems to be working correctly. Perhaps it is due to old templates in the uploads/espresso/templates directory. You could test this by temporarily renaming the directory.


Jennifer Doyon

May 13, 2013 at 10:49 am

Hi, Dean –

I renamed the directory, and it did remove the Registration Details area.  How can I can I make this change stick once I rename it back to the original?

Thanks!

Jennifer


Dean

  • Support Staff

    •

May 14, 2013 at 3:42 am

Hi Jennifer,

What you will need to do is to look at the original template files that you modified and compare them with the new the new default template files and see what has changed. It is usually minor changes but enough to knock modifications out of balance.

If you didnt do the modifications in the first place I would refer to your web developer for assistance.

If there are no modifications at all, then the files shouldnt be in the uploads directory anyway so you can leave it renamed.


Jennifer Doyon

May 14, 2013 at 11:21 am

Hi, Dean –

I made my original modifications to the new default template, and everything appears to be working again.

Thanks so much for your help!
Jennifer
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The original Forum description...

Status: closed

Updated by Jennifer Doyon 11 years, 8 months ago ago

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