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Registering for an event when the registration is not visible | Event Espresso - Staging Server

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Registering for an event when the registration is not visible

Posted: April 9, 2014 at 1:05 pm

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Donna DeMarco

April 9, 2014 at 1:05 pm

Hello,

I am on Word Press version 3.8.2. My Event Espresso is version 3.1.36.4.P. I have an event which sold out. The page is https://www.bcebaltimore.org/event-registration/?ee=22.

To close the event without displaying the number of attendees registered I simply set the Display Registration Form to “No”. I did this at roughly 10:30 this morning. As a backup precaution I removed the pricing and the payment information. There is physically no way for someone to register. At 2:12 someone registered for the event. We received the email notification of the attempt. Is there another setting I should have turned off?

Any input would be greatly appreciated.

Thank you,
Kristy


Lorenzo Orlando Caum

  • Support Staff

    •

April 9, 2014 at 10:21 pm

Hi Kristy,

This happened because this attendee/registrant had already visited your event page and started the registration process earlier in the day but did not finish right away.

Then later in the day, they finished up the registration which closed up their session.

There is a feature that is available in WP-admin –> Event Espresso –> General Settings that lets you put a time limit on ticket reservations:

http://cl.ly/image/212Y1U0m0605

—
Lorenzo


Donna DeMarco

April 10, 2014 at 5:39 am

Thank you Lorenzo, that makes sense. I will set time limits moving forward.

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Status: closed

Updated by Donna DeMarco 10 years, 9 months ago ago

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