Posted: February 17, 2014 at 10:58 am
After installing the fully licensed Espresso plugin package, we are experiencing issues with the Upcoming Events Widget. *The events are listing, however the date is not. I hope I’ve installed this correctly, as I’d installed the fully licensed version with Espresso Free version still activated. Another item I am unsure about, on the Plugin page, there is an error message that states: “A potential issue has been detected with one or more of your Event Espresso pages. Go to Event Espresso Critical Pages Settings to view your Event Espresso pages.” When I viewed the “Critical Pages & Shortcodes” section, all pages are Page Status OK. Do you think one may be in correlation with the other? If not, what may be happening with both the Widget not displaying the Event Dates, as well as why might this error message be displaying? Thank you! | |
Hello, you may be running the lite version of Event Espresso 3 and then the beta version of Event Espresso 4. This could cause some strange behavior. Could you login to your WordPress admin and then go to Plugins and copy and paste the version numbers to this support post? Thanks — | |
Hi Lorenzo, Thank you for your fast reply! From Plugins, the current version reads: Version 4.1.3.reg *Else information, found within the Events Espresso area, “Important Information;” just saw this earlier, I hope it helps! WordPress Version: | |
Thank you — that is the current version of EE4 alpha. I’d like to take a closer look at your site. Could you create and share a temporary WordPress admin login through the following secure link? https://staging.eventespresso.com/send-login-details/ — | |
Thank you. Is the issue now corrected? — | |
Thank you, Lorenzo! The issue has been resolved, and the “potential issue” message is no longer displaying. The dates are also displaying! Thank you for all your help! | |
The support post ‘Recently installed new, and receive message "potential issue has been detected"’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
