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Recaptcha not working? | Event Espresso - Staging Server

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Recaptcha not working?

Posted: February 27, 2013 at 8:03 pm

Viewing 4 reply threads


mminten

February 27, 2013 at 8:03 pm

I recently upgraded to the latest version. I have been trying to register for an event on my site and every time I do it will take me to the registration confirmation page. Once I get click confirm registration I get the following error: > “Sorry, an error occurred and the anti-spam fields could not be > verified. Please contact the site admin or click your browser’s back > button and try again.” I have double and triple checked my recaptcha code and it is correct. Please advise on how to get rid of this error. Thanks!
Here is a registration page on the site: http://www.jamonit.org/event-registration/?regevent_action=register&event_id=49
I did double check my reCaptcha keys and they are fine.

  • This topic was modified 11 years, 12 months ago by mminten.


Seth Shoultes

  • Support Staff

February 27, 2013 at 9:36 pm

Maybe a caching problem? Do you have a caching plugin installed? Or it could be that the custom templates need to be updated. I see that you have moved all of them over to uploads/espresso directory.


mminten

February 28, 2013 at 4:35 pm

I did because I made a lot of formatting changes. Do you know what files will need to be changed to get it to work again? Do I have to go through all of the template files or is there a specific one that may cause this to happen?


Dean

  • Support Staff

March 1, 2013 at 2:33 am

Hi

I tested the registration form and had no issues getting past the reCAPTCHA. Have you tried clearing the browser cache?


mminten

March 1, 2013 at 4:14 pm

Works great now. Updated all the files in the uploads/espresso directory. Left out the ones that I customized.

Thanks!

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