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reCAPTCHA not showing? | Event Espresso - Staging Server

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reCAPTCHA not showing?

Posted: October 5, 2013 at 7:44 pm

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lhammond

October 5, 2013 at 7:44 pm

We got some spam registrations, so we decided to implement reCAPTCHA. I created the public and private keys, saved them in my EE General Settings, and then tested a registration, but I don’t see the CAPTCHA request at all. Is there something else I need to do to make these appear? Is it just supposed to show up at the bottom of the registration page?

I read in older forum posts that a CSS rule was hiding them, but I don’t see anything in the HTML source, either (but I guess if it’s using an iframe, I might not). What would I look for in the CSS if that was the problem?


Anonymous

October 7, 2013 at 1:15 am

Hi lhammond,

Have you enabled re-capatcha in the save place you saved the keys?


lhammond

October 7, 2013 at 11:22 am

Yes. I created the keys using just the domain name compassclasses.com because that’s what the instructions said. I wonder if I need to set up the keys for http://www.compassclasses.com instead? But I don’t think the problem is for lack of an API key… I would think EE would throw an error if that was the issue. I am just seeing nothing at all.


Josh

October 7, 2013 at 11:57 am

Hi Laura,

Are you logged into the site when you check the registration page for reCaptcha? The reCaptcha fields will only appear for logged-out visitors of the site.


lhammond

October 7, 2013 at 1:37 pm

Oh! Yes, that was it. I had a feeling I was missing something obvious. Thanks!
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Status: closed

Updated by lhammond 11 years, 3 months ago ago

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