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QR reader app login error on iPhone 4 | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › QR reader app login error on iPhone 4

QR reader app login error on iPhone 4

Posted: April 17, 2014 at 6:21 am

Viewing 3 reply threads


Lorenzo Orlando Caum

  • Support Staff

    •

April 17, 2014 at 12:03 pm

Hi Sheree,

Is there a specific error message that is appearing?

Also, are you logging in with your WordPress administrator account?

—
Lorenzo


Josh

April 17, 2014 at 12:17 pm

Hi Sheree,

The correct website URL to log in to with the app is:

http://adathjeshurun.org/

Please also be sure that you have version 1.6.2 of the app. It will have the HD label on its app icon. This is its iTunes preview page:

https://itunes.apple.com/us/app/event-espresso-hd/id604494948?mt=8

The older app doesn’t connect with the JSON API.


Adath Jeshurun

April 17, 2014 at 12:20 pm

Thanks Lorenzo. Turns out she was using the Event Espresso login and not her WordPress website login. This part is resolved. Thanks so much. She just did a test scan and it scanned a QR code (now we just have to figure out where that info went once she scanned it! We might be back.)

Thanks Josh. We did have the right version and HD. So it was just the wrong account.
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Status: closed

Updated by Adath Jeshurun 10 years, 9 months ago ago

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