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Purchased a year for $89, but not downloads or licenses available in my account

Posted: July 7, 2013 at 1:38 am

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Jenny Benn

July 7, 2013 at 1:38 am

Hi. I just paid for a year for the wordpress plugin. I was sent an email that I now need to register. I was already registered. There are no downloads or licensing information available in my account page. I registered another account using a different email address via the registration link that was sent in the email. After registering, a message said that I would be emailed my password. No password email came through, only a ‘thank you for subscribing’ email. How do I get my plugin and license key?

  • This topic was modified 11 years, 6 months ago by Jenny Benn.


Jenny Benn

July 7, 2013 at 1:49 am

I got the email now


Dean

  • Support Staff

    •

July 8, 2013 at 1:06 am

Hi Jenny,

Sorry for the slow response, is everything ok now or do you still require assistance?


Jennifer Benn

July 8, 2013 at 1:22 am

No problem, thanks it’s fine :)

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Status: closed

Updated by Jennifer Benn 11 years, 6 months ago ago

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