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Promotional Codes no longer working. | Event Espresso - Staging Server

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Home Forums Ticketing Promotional Codes no longer working.

Promotional Codes no longer working.

Posted: September 6, 2012 at 2:34 pm

Viewing 4 reply threads


khiukka

September 6, 2012 at 2:34 pm

I’m supporting a website (WINS2012.com). Recently I’ve updated WordPress to version 3.4.1, and updated EventExpresso to Version 3.1.26.P.

None of the promotional codes work now. They all give the error “Sorry, that promotional code is invalid or expired.” When I go to edit an existing promo code (we have 22 of them currently), it does pull up the screen to edit the code. However when I click on the “update code” button it throws the error…

The discount code was not updated.

The discount code was not updated.

Debug:
Array ( [coupon_code] => inome [coupon_code_price] => 299.00 [coupon_code_description] => inome – $0 [use_percentage] => N ) Number of vars: 4
Number of cols: 4

I tried to create a new code, which it does allow me to do, and it also does not give an error when I edit it. However when I go to the registration and attempt to use the code it just says “Sorry, that promotional code is invalid or expired.”

I’m befuddled at this point.


sconklin

September 16, 2012 at 9:08 pm

I have the same issue. Sorry if I am missing something, but the previous post was 10 days ago. Did you reply to her in person and not in the forum?
I just announced this code at a meeting and may be losing business by not having it work.


sconklin

September 16, 2012 at 9:22 pm

OK – It was my mistake. I had not turned checked off the codes to use in the events. Once I did that, all was good.


Philip Jarrett

October 16, 2012 at 2:09 pm

Same issue. Please post solution.


Josh

October 16, 2012 at 6:39 pm

Hi Philip and khiukka,

Have the events been assigned promo codes in the event editor?

Viewing 4 reply threads

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