We have the promotional codes plugin installed in our event espresso and unfortunately, there’s a glitch. The promo codes are working, however, it is taking the discounted amount off of the final total instead of the subtotal. For example: the cost of an event is $65 plus HST = $73.45. We are offering $10 off that. So the total for the seat should come to $55 plus HST = $62.15 . Instead, the system is charging $65 + HST = $73.45 and then reducing that total by $10 to $63.45.
Is there a way to fix this so it is legal? :)
This topic was modified 10 years, 7 months ago by Dean. Reason: Not a translation query - also not a pre sales or Lite query
In EE3 it isn’t possible to do this without changing some of the core coding.
In EE4 it will be as you can select the order in which discounts are applied, but promo codes are not currently available.
Viewing 1 reply thread
The support post ‘Promotional Codes Issue’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.