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Promotional Codes Issue

Posted: February 25, 2014 at 2:59 pm

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Corie Kaftalovich

    February 25, 2014 at 2:59 pm

    Hello,

    We have the promotional codes plugin installed in our event espresso and unfortunately, there’s a glitch. The promo codes are working, however, it is taking the discounted amount off of the final total instead of the subtotal. For example: the cost of an event is $65 plus HST = $73.45. We are offering $10 off that. So the total for the seat should come to $55 plus HST = $62.15 . Instead, the system is charging $65 + HST = $73.45 and then reducing that total by $10 to $63.45.

    Is there a way to fix this so it is legal? :)

    • This topic was modified 10 years, 7 months ago by Dean. Reason: Not a translation query - also not a pre sales or Lite query


    Dean

    • Support Staff

    February 26, 2014 at 2:45 am

    Hi,

    In EE3 it isn’t possible to do this without changing some of the core coding.

    In EE4 it will be as you can select the order in which discounts are applied, but promo codes are not currently available.

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