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Promotional code not refeshing total | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Promotional code not refeshing total

Promotional code not refeshing total

Posted: March 14, 2014 at 12:04 am

Viewing 4 reply threads


J

March 14, 2014 at 12:04 am

Hi there, we have Event Expresso version 3.1.32.2.P.

We have raised some promotional codes. When they are put in on the registration page and you press enter, the amount does not refresh and apply the discount. However it does work if you press “refresh total”. We have had contact from various site visitors who don’t take this step. We could explain it on the site (though I wonder whether they would read it), but is there a way of getting it to refresh when the visitor hits enter?

Many thanks

Jacqui


Dean

  • Support Staff

    •

March 14, 2014 at 5:19 am

Hi,

I am assuming this is with Multiple Event Registration (cart)?

If so, clicking off the field will refresh the total., no need to click the refresh button.

Do you have a link to an example event?


J

March 14, 2014 at 4:02 pm

Hi Dean,

Yes indeed we do have the Multiple Event Registration cart, sorry.

I see that when you click away it refreshes, though if you click “Finish registration” to move to the payment screen, it does not refresh the total and asks for payment without the discount. Can we get it to refresh on clicking “Finish Registration”?

There is an example event at http://lawsense.com.au/victoria.

You can use the discount code: Test

Regards,

Jacqui


Anonymous

March 14, 2014 at 5:32 pm

Hi Jacqui,

I can a registration, input the ‘Test’ promo code and then immediately click ‘Finish Registration’. The amount request correctly applied the discount amount after filling in the registration details. http://take.ms/Wvzl0

Is that not the case for yourself?


J

March 26, 2014 at 8:40 pm

Thanks Tony – looks like this is sorted now. Not sure why it was not working for me previously. Thnx Jacqui
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Updated by J 10 years, 10 months ago ago

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