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Processing an online payment after they've asked to be invoiced. | Event Espresso - Staging Server

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Processing an online payment after they've asked to be invoiced.

Posted: March 26, 2014 at 4:28 pm

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Sheri Glugosh

March 26, 2014 at 4:28 pm

Hi, we’re using EE3 and Paypal. I have some clients who indicate they would like an invoice and then change their mind and phone with a credit card to use on Paypal. How do I go to their original registration and go into Paypal from there? Tonight I had to cancel those registrations and re-book these folks.


Lorenzo Orlando Caum

  • Support Staff

    •

March 26, 2014 at 4:49 pm

Hi Sheri,

You can’t accept a payment through the WordPress admin directly. However, you could send a PayPal payment request (done through your PayPal account) to the members individually and then add that information to their payment record once the payment is received:

Wp-admin –> Event Espresso –> Event Overview –> Hover over the event name and then click on Attendees. From here click on the specific attendee and then click on the View/edit payment link.

This will let you add information about this updated payment:

http://cl.ly/image/3Y1Z063v1U3q

—
Lorenzo
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Status: closed

Updated by Lorenzo Orlando Caum 10 years, 10 months ago ago

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