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Problem w/ Bypass Payment Overview Page Not Loading Quickly | Event Espresso - Staging Server

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Problem w/ Bypass Payment Overview Page Not Loading Quickly

Posted: January 15, 2014 at 5:29 pm

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Joseph Guarino

January 15, 2014 at 5:29 pm

Hello,

I’m running WP 3.8 and EE

Event Registration and Event Espresso – 3.1.36.2.P and I’ve got my cart set to one single payment gateway 2checkout. Unfortunately it is not loading quickly and confusing some users which is leading to abandoned carts. It waits up to 5 seconds to load it rather than do it immediately. When it loads it garbles the page and messes w/ layout of the site. A customer told me it made them think twice about buying. Is there a way to have it load immediately without the delay?


Sidney Harrell

  • Support Staff

    •

January 16, 2014 at 12:24 pm

I just tried a couple test registrations on your site, and everything seems to be flowing smoothly. I’m guessing that you turned the “Bypass Payment Page” option off. It’s actually an automatic redirect from the payment page to the gateway provider, so it ends up being 2 complete page loads. First it loads the payment page, then it tells the browser to forward to the payment provider.
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Status: closed

Updated by Sidney Harrell 11 years ago ago

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