Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Problem renewing licence & checkout | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Problem renewing licence & checkout

Problem renewing licence & checkout

Posted: December 4, 2013 at 5:14 am

Viewing 3 reply threads


Florian Werner

December 4, 2013 at 5:14 am

Hi there,
my client wanted to renew his business licence and also get the addon for seating. Unfortunately we did the transaction the wrong way round, apparently – we first purchased the add-on, then tried to hit the Renew button for the licence – we are presented with a 300$ bill instead of 35% off from 179, as it adds the Seating add-on automatically.

Our intentions were to renew the business licence and add the seating addon to be valid from Dec 13 2013 until dec 13 2014. (we don’t need the seating add-on before january anyway).

Please help to get that sorted out.
Cheers !
Florian


Florian Werner

December 4, 2013 at 5:16 am

just to clarify:
we completed the checkout for the Addon, so we were already charged for it; then we went on to complete the business licence renewal.


Josh

December 4, 2013 at 8:11 am

Hi Florian,

I’m forwarding this ticket to the sales team. They’ll be able to help you with this.


Garth

  • Support Staff

    •

December 4, 2013 at 8:48 am

Hi Florian,

I’ll email you directly to make sure we get your renewal right.

  • This reply was modified 11 years, 1 month ago by Garth.


Garth

  • Support Staff

    •

December 4, 2013 at 8:58 am

I sent you an email with a custom discount link. Let us know if you need anything else. Thank you for your business!
Viewing 3 reply threads

The support post ‘Problem renewing licence & checkout’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by Garth 11 years, 1 month ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Event Espresso - Staging Server