Jac Wee
| November 23, 2012 at 7:40 am I am a paid user but not able to login. Here’s the error message: “503: Service Temporarily Unavailable
Too many IP addresses accessing one secure area!
Please contact Support if you need assistance.” Our username is “wealthmentors” |
Jonathan Wilson
| November 23, 2012 at 8:40 am Hello Jacqueline, Are you still having this problem? If so, are you logging into the site at different computers? |
Jac Wee
| November 23, 2012 at 9:12 am Yes I am still having the same problem with the same computer. As this is a corporate account, not sure if my other colleague has tried to access before. But I am the main user. |
Jonathan Wilson
| November 23, 2012 at 12:45 pm Okay Jacqueline, Can you try to login now with your wealthmentors user id and let me know if it is working? |
Jac Wee
| November 23, 2012 at 9:38 pm It’s working now. Thank you. Will this happen again if my colleague and I try to get in from different IPs? |
Seth Shoultes
| November 24, 2012 at 12:47 am Possibly. It is something built into the s2member plugin we are using on our site. We don’t have a whole lot of control over this, but it is helpful for stopping brute force hacking attempts. |
