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"Potential issue detected" with EE4 critical pages msg won't go away

Posted: March 13, 2014 at 12:56 pm

Viewing 6 reply threads


Joshua Nadal

    March 13, 2014 at 12:56 pm

    See the image below. Any idea why the plugin still thinks there is a problem with one of the EE pages? The page/shortcode status of each is displayed as OK.

    I’ve run the EE requirements check plugin, and received a “passed with warnings” result, here are the warnings, in case any of them might be related:

    MySQL
    Your version5.1.61-log
    WARNING: The recommended version of MySQL is 5.5 or higher.

    Recommended Apache Modules
    Not Found!
    WARNING: Some recommended Apache modules appear to be missing from your installation. This may be because of your PHP configuration or because they have not been enabled in your Apache configuration. While this may not cause any obvious errors, some features may not work correctly. Please contact your webhost about activating additional Apache modules or upgrading Apache. View installed Apache modules.

    Apache security
    Not found!
    WARNING: Your site may be vulnerable to spam registrations without the Apache module mod_security active on your server. We recommend enabling reCAPTCHA on the Event Espresso General Settings page to avoid spam registrations. View installed Apache modules.

    Server type is Apache/2.2. We use Rackspace Cloudsites.

    WordPress version 3.8.1
    EE4.1.9
    Problem existed on 4.1.8 too


    Joshua Nadal

      March 13, 2014 at 12:58 pm

      Image tag didn’t work, so just click this link:

      http://www.cfact.org/wp-content/uploads/2014/03/EE4criticalpages.png


      Lorenzo Orlando Caum

      • Support Staff

      March 13, 2014 at 1:06 pm

      Hello again,

      You can deactivate the requirements plugin.

      Your pages also appear to be the default pages. I see that a caching plugin is running (wp super cache).

      Could you try clearing the caching and setting up no-cache/exclusion rules for the Event Espresso critical pages?


      Lorenzo


      Joshua Nadal

        March 13, 2014 at 2:00 pm

        Ok, I deactivated the requirements plugin and added the following URL strings to the list that forces a page not to be cached by WP Super Cache:

        /events/
        /registration-checkout/
        /transactions/
        /registration-cancelled/
        /event-registration/
        /thank-you/

        I then cleared the cache. After dismissing the “potential issue” message, it still comes right back. Think I can safely ignore the message? Or does it mean we will have problems when we start accepting registrations?


        Lorenzo Orlando Caum

        • Support Staff

        March 13, 2014 at 2:38 pm

        Could you try going to each of those critical pages in WordPress pages and clicking on update to save changes?

        Then try dismissing the notice once more.

        If that does not help could you please create and share a temporary WordPress admin login through the following secure link:

        https://staging.eventespresso.com/send-login-details/


        Lorenzo


        Joshua Nadal

          March 13, 2014 at 3:10 pm

          Lorenzo,

          I did that earlier today when I went through and disabled the Sharebar on each of them.

          I just submitted the login info. Thanks for taking a look.


          Lorenzo Orlando Caum

          • Support Staff

          March 13, 2014 at 3:29 pm

          Hello, I wanted to let you know that I’ve received your temporary login. Let’s continue working privately there to resolve this issue.

          Thanks


          Lorenzo

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