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Post personal information on event, fails to show next page | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Post personal information on event, fails to show next page

Post personal information on event, fails to show next page

Posted: January 10, 2013 at 8:39 am

Viewing 3 reply threads


bsorock

January 10, 2013 at 8:39 am

We’ve had some issues since moving to 3.5. We are current on 3.1.29.1.

We show our events, and when you click on an event it shows the registration details page and personal information. Once you click submit here we get a blank page, vs. payment details. How do we fix?

See:


Dean

  • Support Staff

    •

January 10, 2013 at 8:57 am

HI

Do you have Jetpack installed and activated?


bsorock

January 10, 2013 at 9:07 am

Yes, do I need to turn it off for now?


Josh

January 10, 2013 at 9:10 am

Hi there,

You don’t need to deactivate Jetpack for now, but it will help to deactive the publicize and sharing modules. We’re working on testing some changes to the Event Espresso plugin for the next release that will resolve the plugin conflict.

Please see this post for more information and another suggested work around:

https://staging.eventespresso.com/topic/important-information-re-the-recent-jetpack-update-and-event-espresso/
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The original Forum description...

Status: closed

Updated by Josh 12 years ago ago

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