Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Perpetual incomplete registrations from users | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Perpetual incomplete registrations from users

Perpetual incomplete registrations from users

Posted: March 16, 2014 at 5:06 pm

Viewing 1 reply thread


AJ Boldan

March 16, 2014 at 5:06 pm

This problem occurs quite often for us. Users think they have purchased tickets or registered for an event and do not complete the process. I wonder if it occurs when the user gets handed off to the payment gateway? Are there any other users experiencing this? I doubt this is an actual bug, but perhaps there is a workflow that we could improve?

http://universityofutahhockey.com/fans/tickets/?ee=53


Dean

  • Support Staff

    •

March 17, 2014 at 12:28 am

Hi,

I ran a test registration on the site and saw nothing out of place.

The incomplete registration status is the default status when someone registers but hasn’t paid.

I am assuming that the ones you are getting have definitely not paid? (So we can rule out any gateway issues).

If that is the case, then there isn’t much I can advise barring speaking to your customers to find out why they didn’t proceed with the payment.
Viewing 1 reply thread

The support post ‘Perpetual incomplete registrations from users’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by Dean 10 years, 11 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso - Staging Server