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PayPal Payment Option not displaying on front end of site | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › PayPal Payment Option not displaying on front end of site

PayPal Payment Option not displaying on front end of site

Posted: January 14, 2014 at 5:51 am

Viewing 8 reply threads


joe kelly

January 14, 2014 at 5:51 am

WordPress 3.8 running Raiden theme
Event Espresso Version 3.1.36.2.P
After recently breaking the site during an update, I now find that the option to pay using PayPal has gone from the registration page.

Two other payment options that are activated are still there okay. I have checked the file path to the PayPal button image and this is correct.

I have deactivated the PayPal option and reinstated it again. I have checked all settings and they too are correct. Any ideas what might be causing the problem?


Josh

January 14, 2014 at 7:56 am

Hi Joe,

Can you post a link to an event registration page so we can take a look? Thanks!


joe kelly

January 14, 2014 at 9:45 am

Thank you Josh
http://www.irishcookeryschool.com/event-registration/?ee=261


Sidney Harrell

  • Support Staff

    •

January 14, 2014 at 11:00 am

It looks like the form is there, but the button is the image: http://www.irishcookeryschool.com/wp-content/plugins/event-espresso//images/icons/external-link.png
It looks like that link is correct, it’s not a 404, but a 16×16 transparent image.


joe kelly

January 15, 2014 at 8:00 am

Hi Sidney – I’m afraid I do not understand what you are saying.
In my PayPal settings the following file is entered in the box for Button Image URL – http://www.irishcookeryschool.com/wp-content/plugins/event-espresso/gateways/paypal/btn_stdCheckout2.gif
This is not the same image file that you quote in your reply above. Can you be very patient with me and explain in more detail.
Thanks


Josh

January 15, 2014 at 8:25 am

Hi Joe,

Can you check to see if there are any files in /wp-content/uploads/espresso/gateways? If you find any there please let us know what you find.


joe kelly

January 15, 2014 at 8:57 am

Hi Josh
the files in uploads/espresso/gateways are …..

gateway_display.php
index.php
payment_gateways.php
PaymentGateway.php
process_payments.php


Josh

January 15, 2014 at 9:15 am

That’s likely the cause of the problems. You can resolve this issue by renaming that directory to :

uploads/espresso/gateways-old


joe kelly

January 15, 2014 at 9:59 am

Hi again Josh
That worked perfectly thank you. Must say the support from you guys has been excellent. Have a great day :)
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Status: closed

Updated by joe kelly 11 years ago ago

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