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PAYPAL PAYMENT ERROR

Posted: June 28, 2012 at 7:04 am

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inkflomasterz

    June 28, 2012 at 7:04 am

    Hello i completed the download of the newest version of event espresso, but now when i make a paypal transaction i am getting this messsage………..

    Attention: your transaction was declined for the following reason(s):
    Error Code: 10002
    Short Message: Security error
    Short Message: Security header is not valid
    Severity Code: Error

    Payment Overview
    Class/Event:APS 2nd Annual

    Primary Registrant:eion haynes
    Payment Type:PalPal Pro
    Payment Date:June 27, 2012
    Amount Paid/Owed:$0.00

    Payment Status: Incomplete
    Registration ID: 4feb2709db1fa0.96910072

    How do you fix this?

    WEBSITE: ATLANTAPITCHSUMMIT.COM


    Josh

      June 28, 2012 at 7:26 am

      That’s the PayPal Pro option. Do you have a PayPal Pro account, or a standard PayPal account?


      Seth Shoultes

      • Support Staff

      June 28, 2012 at 7:27 am

      It looks like you are trying to use PayPal Pro, but do not have an SSL certificate installed.


      inkflomasterz

        June 28, 2012 at 8:04 am

        Yes im am using PayPal Pro and I have a standard paypal account an no SSL certificate installed.


        Josh

          June 28, 2012 at 8:09 am

          PayPal Pro doesn’t work with a standard PayPal account, it needs an approved PayPal Pro account. It also requires that a private SSL certificate is installed for the domain of your site.

          Once you have an approved PayPal Pro account, and an SSL cert installed, the pages that handle the registration process need to be forced to load as https. See this guide for more info on how to do that: http://staging.eventespresso.com/wiki/espresso-sslhttps/

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