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PayPal not returning as completed after paying for an event | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › PayPal not returning as completed after paying for an event

PayPal not returning as completed after paying for an event

Posted: February 25, 2013 at 9:17 pm

Viewing 3 reply threads


mminten

February 25, 2013 at 9:17 pm

I have a business account with PayPal and have set up all of the correct settings (I think) in EE’s settings. When I go to pay for an event and it returns the the site the status shows and not paid. When I login and look at the attendee who paid it shows as not being paid. When I go to PayPal it does show that they paid.

Any suggestions?

Thanks,

Matt


Garth

  • Support Staff

    •

February 25, 2013 at 10:03 pm

Hi Matt,

Here is a guide to setting up the PayPal IPN and troubleshooting issues: http://staging.eventespresso.com/wiki/how-to-set-up-paypal-ipn/

There is a section there that addresses incomplete payment issues.

Let us know if you get your issue resolved or if you need more information.


mminten

February 25, 2013 at 10:05 pm

I think I may have set up the IPN in Paypal incorrectly.

Thanks,

Matt


Garth

  • Support Staff

    •

February 25, 2013 at 10:25 pm

Please report what you might have done incorrectly so others can check their settings too if they experience issues. This is rather common (thus the trouble-shooting guide).
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Status: closed

Updated by Garth 11 years, 11 months ago ago

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