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PayPal button gif not accessible and so does not show on checkout page | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › PayPal button gif not accessible and so does not show on checkout page

PayPal button gif not accessible and so does not show on checkout page

Posted: May 15, 2013 at 10:53 am

Viewing 5 reply threads


Tim Martin

May 15, 2013 at 10:53 am

Started with a WordPress.org site hosted on bytehost this past Saturday by using the Lite plugin already available on bytehost. This morning upgraded to Version 3.1.32.2.P.

Now the PayPal button does not show on the checkout page. The path to the button is not accessible from the internet. As well the PayPal and PayPalPro folders in the gateways foler cannot be browsed from the bytehost control pannel file manager. They show up but can not be entered or manipuated by the file manager.

Button path: http://tmartin.byethost9.com/wp-content/plugins/event-espresso-free/gateways/paypal/btn_stdCheckout2.gif

The site opens directly in the events list page (it will be linked from elsewhere, eventually)

http://tmartin.byethost9.com/

Tried deactivae/reactive with same result, no button image.
Thanks.


Josh

May 15, 2013 at 11:41 am

Hi Tim,

Since you’re not running the free version anymore, the image path should now be:

http://tmartin.byethost9.com/wp-content/plugins/event-espresso/gateways/paypal/btn_stdCheckout2.gif

which will display this button:


Tim Martin

May 15, 2013 at 12:03 pm

Works now in FireFox and Chrome.  Not so much in IE.  Tried IE9 64  bit and IE9 32 bit.  Your reply above also shows the dreaded red X instead of the button image.

Counld be because we are very heavily firewalled and otherwise swaddled.  If you see it in IE from your end, I will say there is likely not much that can be done about it except for me to talk to the network people on my end.

Thanks!


Tim Martin

May 15, 2013 at 12:05 pm

PS.  Your eyes are better than mine.  Duh on me.


Josh

May 15, 2013 at 12:08 pm

The image link worked a few minutes ago, so I suppose your firewall is preventing it to work now.

What you may need to do is copy the button image to a location on the server that allows images to be read (it should allow images from wp-content/uploads) and link to the image there in the PayPal settings.


Tim Martin

May 15, 2013 at 12:26 pm

Probably safe to close this incident now.  I’ll relay to the network peoole here.

Thanks for the quick and accurate replies.
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Status: closed

Updated by Tim Martin 11 years, 8 months ago ago

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