Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Payments not going through | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Payments not going through

Payments not going through

Posted: January 24, 2014 at 6:29 am

Viewing 8 reply threads


Gabriele Erickson

January 24, 2014 at 6:29 am

Hi,

Since yesterday we’ve not been able accept payments for classes. I tried to register for one myself and payment didn’t go through. When I click the button to submit payment, it looks like everything is working but then I get a Pending Payment status and icon.

We haven’t changed anything or added any plugins that have conflicted with it. I did update the plugin yesterday to the latest version but was still having the same problem.

WordPress and the EE plugins are all up-to-date.

Here’s a link to the class I tried to register for:
https://gwinnettehc.org/event-registration-2/?ee=723

Please help, thanks!


Dean

  • Support Staff

    •

January 24, 2014 at 7:00 am

Hi,

Have you double checked that the PayPal Pro settings are correct?


Gabriele Erickson

January 24, 2014 at 8:53 am

Hi Dean,

The PayPal Pro settings are correct.


Josh

January 24, 2014 at 9:05 am

Hi Gabriele,

Does the payment attempt get posted in the PayPal account?


Gabriele Erickson

January 24, 2014 at 9:08 am

Payment’s not being posted to our PayPal account.


Josh

January 24, 2014 at 9:55 am

Hi Gabriele,

I ran a registration test and there are some script errors on the page that are not allowing the payment form to be submitted. I’m not sure what they are being caused by. Can you try a quick registration test will all of the other plugins deactivated? This will help narrow down the issue.

Also, another thing to check is the /wp-content/uploads/espresso/gateways folder. Please make sure there are no files in that location.


Gabriele Erickson

January 24, 2014 at 10:17 am

I deactivated all plugins except the EE plugins. Still showing as pending.

There are tons of files in the /wp-content/uploads/espresso/gateways folder.

If I recall correctly, it was a solution to an old question I posted a long time ago. Should I delete all of them?


Josh

January 24, 2014 at 10:58 am

Hi Gabriele,

It’s likely this one:

http://staging.eventespresso.com/topic/double-charging-in-paypal-payments-pro/

So this changes things a bit. It should be verified whether it’s the custom paypal files or not. You can verify this by following these steps in order:

1) Deactivate the PayPal Pro gateway
2) FTP in to your server and rename /wp-content/uploads/espresso/gateways to /wp-content/uploads/espresso/gateways-old
3) Refresh the Event Espresso>Payment settings page
4) Reactivate the PayPal Pro gateway
5) Test a registration


Gabriele Erickson

January 24, 2014 at 12:28 pm

This worked, thanks for your help!
Viewing 8 reply threads

The support post ‘Payments not going through’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by Gabriele Erickson 11 years, 1 month ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso - Staging Server