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Payment Received Error

Posted: June 26, 2013 at 10:59 am

Viewing 4 reply threads


CFNLPOA

    June 26, 2013 at 10:59 am

    I keep getting emails of a test I did months ago:

    ***This Is An Automated Response***
    Thank You Monique DollarTest3

    We have just received a payment in the amount of $1.00 for your registration to New Test.

    Transaction ID: 3L8561457Y5208740

    I have gotten over 30 of these emails, each one has a unique Transaction ID
    the Event no longer exists, only a few of these transactions show up in the all attendee data but are not showing up in the  EEadmin panel.

    You should know that I moved the site from a subdirectory to the root when I made the site live.

     


    CFNLPOA

      June 26, 2013 at 2:33 pm

      I decided to delete to old site just in case it was involved.  I also ran the system status here is the report:
      =============================================================================================
      Versions
      =============================================================================================
      Event Espresso version:     3.1.33.3.P
      WordPress version:     WP 3.5.2
      Installed plugins:     Event Espresso – Members Addon by Event Espresso version 1.9.7.2, Event Espresso – Multi Event Registration by Seth Shoultes version 1.0.4, Event Espresso – Permissions by Event Espresso version 1.5.4.1, Event Espresso – Ticketing by Event Espresso version 2.0.10.1, Event Espresso by Event Espresso version 3.1.33.3.P, User Switching by John Blackbourn version 0.8

      =============================================================================================
      Settings
      =============================================================================================
      Home URL:     http://cfnlpoa.com
      Site URL:     https://cfnlpoa.com

      =============================================================================================
      Registration Pages
      =============================================================================================
      Event Page:     #892 – http://cfnlpoa.com/all-events/
      Payment/Thank You Page:     #540 – http://cfnlpoa.com/thank-you/
      Transaction Notification Page:     #542 – http://cfnlpoa.com/transactions/
      Cancel Return Page:     #541 – http://cfnlpoa.com/registration-cancelled/

      =============================================================================================
      Server Environment
      =============================================================================================
      PHP Version:     5.3.24
      Server Software:     Apache
      WP Max Upload Size:     32MB
      Server upload_max_filesize:     32MB
      Server post_max_size:     33MB
      WP Memory Limit:     256MB
      WP Debug Mode:     No
      Espresso Logging:     Log directory is writable.

      =============================================================================================
      PHP Sessions
      =============================================================================================
      Session save path:     /tmp is writable.
      Session name:     PHPSESSID

      =============================================================================================
      Remote Posting/IPN
      =============================================================================================
      fsockopen/cURL:

      Your server has fsockopen and cURL enabled.


      Josh

        June 26, 2013 at 6:39 pm

        I’m wondering if the payment processor didn’t get a notification receipt from your site when it sent the Instant Payment Notification (IPN) originally. If the IPN listener was set to send to the old location, it might have kept trying to send it there, and if the software was still installed there, it could still fire off an email.


        CFNLPOA

          June 27, 2013 at 5:30 am

          Nothing I have tried worked, how do I stop the emails from coming? Should I delete the record from the database? Neither Dollar Tets3 or New Test show up in the admin interface because the event was deleted.


          Garth

          • Support Staff

          June 29, 2013 at 9:12 pm

          CFNLPOA,

          Did you end up deleting the record? You can filter for deleted events/attendees to view it again.

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