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overpayment | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › overpayment

overpayment

Posted: August 12, 2013 at 3:33 pm

Viewing 6 reply threads


Mission Safety

August 12, 2013 at 3:33 pm

If I mark a student as overpaid will the credit be put back on their CC if they paid through Paypal integration?


Mission Safety

August 12, 2013 at 3:39 pm

is there a way to put in a company credit memo? We have lots of students from the same companies in which the company pays for them.


Dean

  • Support Staff

    •

August 13, 2013 at 3:10 am

Hi,

1) No, refunds need to be manually processed with your payment processor.

2) Yes, the easiest way to do this is to create a custom question that is Admin only and a text area type. This will basically add a section in the attendee profile that you alone can see ad add data to. If you add the question to the Personal Question group it will be for every registrant.


Mission Safety

August 13, 2013 at 8:42 am

So what happens when I mark it as overpaid?


Josh

August 13, 2013 at 8:47 am

It changes the payment status to overpaid.


Mission Safety

August 13, 2013 at 8:47 am

how do I view the new question under attendee profile?


Mission Safety

August 13, 2013 at 8:49 am

great thanks just though it might be able to track credit but if it just marks it as overpaid than that’s not what I need.
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Status: closed

Updated by Mission Safety 11 years, 5 months ago ago

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