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Number of Tickets Tag for Email | Event Espresso - Staging Server

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Number of Tickets Tag for Email

Posted: November 14, 2012 at 9:20 am

Viewing 5 reply threads


Lawrence Bergeron

November 14, 2012 at 9:20 am

I apologize if this is a redundant question as I know you are busy with the new release. Hopefully this screen shot will clarify the problem.
We want to send emails to attendees with the NUMBER of TICKETS they requested for a free event. Your email manager is perfect for this.
The ticket count is in the screen shot which is fixed in your system

See http://screencast.com/t/latU42MU4Yd

We have tried your suggestion of [TICKET_LINK] and [TICKET_QTY] but nothing works. In the Screencast example, we would like to see “10” in a tag.
Could not find it in the documentation.
Thanks


Jonathan Wilson

  • Support Staff

    •

November 14, 2012 at 2:51 pm

Hi Lawrence,

Sorry for the delay. Currently there isn’t functionality for that. The closest thing we have is the ticket_link tag.


Lawrence Bergeron

November 14, 2012 at 4:55 pm

Thanks Jonathan for answering.
EE has a question with a drop down number list called “Number of Tickets” on the registration form. Is that question under my control some place? (no code changes), i.e. can I opt out of that question?

Elsewhere on the Support Forum the [ticket_qty] tag is discussed (by Josh?). What is that tag used for?


Josh

November 15, 2012 at 7:32 am

Hi Lawrence,

You can remove the “Number of Tickets” drop-down from the registration form by setting “Allow group registrations” to No.
http://staging.eventespresso.com/wiki/event-listings/#options

The [ticket_qty] shortcode is for use on the ticket template when “Allow group registrations” option is set to Yes and the Additional Attendee Registration info option is set to no info required. When someone purchases a group ticket, the number of scans the ticket is good for will be displayed on the ticket when the [ticket_qty] shortcode is in the template.


Lawrence Bergeron

November 15, 2012 at 4:18 pm

Thanks. We created a workaround for now using a special question (which has an email tag we can insert in emails)
Would be very good idea to have Number of Tickets available as tag and included in the Event report. Seems like a valuable metric to track and have up front for general use. Just a suggestion
Keep up the good work!


Jonathan Wilson

  • Support Staff

    •

November 16, 2012 at 3:33 pm

Thank Lawrence. I am going to add this to our feature request list.
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Updated by Jonathan Wilson 12 years, 2 months ago ago

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