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Number of Tickets Tag for Email | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Number of Tickets Tag for Email

Number of Tickets Tag for Email

Posted: November 12, 2012 at 1:58 pm

Viewing 5 reply threads


Lawrence Bergeron

November 12, 2012 at 1:58 pm

We have constructed our emails for confirmation, reminder, etc and enjoy the tags that are available. One important one is NUMBER OF TICKETS that the person secured.
I think I read somewhere in the forum that [ticket_qty] would work in the email manager. I tried and NG.
Can you confirm whether this tag exists? Thanks
we are using the latest EE Version 3.1.28.2.P


Jonathan Wilson

  • Support Staff

    •

November 12, 2012 at 3:11 pm

Hello Lawrence,

The [ticket_qty] code is for the Tickets. If you have the event set up to not ask for additional attendee info, you can use that code on the tickets to show how many were purchased.

For emails, you can use ticket_link to display a link for each ticket. it won’t show the total number of tickets purchased though.


Lawrence Bergeron

November 12, 2012 at 3:48 pm

Thanks Jonathan
Here is our email format. However, the email gets delivered WITHOUT ticket quantity replacing the tag. The other tags are replaced with the correct data from the registration. We do not use the additional attendee detail. Am I using the right code for the ticket tag?

Dear [fname],

Congratulations! Your registration to volunteer at the Kids Against Hunger “Factory” has been confirmed!

on [start_date] from [start_time] to [end_time].

with [ticket_qty] volunteers.


Jonathan Wilson

  • Support Staff

    •

November 12, 2012 at 4:09 pm

Hello Again,

No. That tag [ticket_qty] is for the tickets (when the attendee prints the ticket, it will show the quantity). The ticket_link would be the one to use in the emails. Like so:

Dear [fname],
Congratulations! Your registration to volunteer at the Kids Against Hunger “Factory” has been confirmed!
on [start_date] from [start_time] to [end_time].
with [ticket_link] volunteers.


Lawrence Bergeron

November 12, 2012 at 5:22 pm

Ok. Changed tag to [ticket_link] . Even though I registered for 31 tickets the email field is null as you can see.
The ticket price is $0.00 because it is a volunteer event. Hopefully that does not have happen something to do with it
Hope you have an answer. Thanks
Dear LAWRENCE,
This is a REMINDER that you are scheduled to volunteer within 2 weeks at the Kids Against Hunger “Factory”
on January 12, 2013 from 1:00 pm to 4:00 pm.
with volunteers.


Josh

November 27, 2012 at 2:15 pm

Hi Lawrence,

Which version of the ticketing add-on is installed?
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Updated by Josh 12 years, 1 month ago ago

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