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Notifications from Event registrations | Event Espresso - Staging Server

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Notifications from Event registrations

Posted: August 29, 2012 at 11:01 am

Viewing 6 reply threads


smorris

August 29, 2012 at 11:01 am

Hi,
For some reason, I and the other instructors in my program have stopped receiving notifications when someone registers for one of our events. I checked all the settings I know to check, and nothing has changed. I’m not sure why we’re not getting notifications anymore. Any thoughts?
Sean


Chris Reynolds

  • Support Staff

    •

August 29, 2012 at 12:06 pm

Has anything changed on the site? (plugin updates, settings, etc)


smorris

August 29, 2012 at 12:47 pm

Hi Chris,
No, nothing has changed. I’m in the process of updating to the new version of EE right now, though.
Sean


Chris Reynolds

  • Support Staff

    •

August 29, 2012 at 2:13 pm

Have you looked at this setting in the Email Settings?:

fancy email

You might try toggling that to whatever the opposite of the current setting is. Some servers don’t support it. What version are you upgrading from.


smorris

September 6, 2012 at 4:29 pm

Hi Chris,
I tried toggling the fancy e-mail headers switch, and the problem persists. I’m now running the most current version of EE. As well, it’s come to my attention that students are not getting confirmation e-mails when they register for an event; and, one of our instructors tried to send an e-mail from inside EE to her students, and none of them received the e-mail. Does this make sense? I hope maybe there’s a fix for this problem.
Thanks!
Sean


mfranzo

September 21, 2012 at 9:50 am

Have the same problem too. Please fix ASAP, it’s a core feature and it is so important.


Josh

December 3, 2012 at 12:23 pm

mfranzo,

Can you start a new topic about the issues you’re having with the email notifications?
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The original Forum description...

Status: closed

Updated by Josh 12 years, 1 month ago ago

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