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Not seeing meta box for tickets inside event | Event Espresso - Staging Server

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Home › Forums › Ticketing › Not seeing meta box for tickets inside event

Not seeing meta box for tickets inside event

Posted: July 11, 2012 at 12:52 am

Viewing 8 reply threads


Cody Landefeld

July 11, 2012 at 12:52 am

I’ve followed the directions and setup a ticket. But don’t see the meta box as shown in the tutorial. Please help!


Seth Shoultes

  • Support Staff

    •

July 11, 2012 at 1:01 am

Do you have the permissions addon installed? If so, you may need to re-save the User Permissions (admin.php?page=espresso_permissions).


Cody Landefeld

July 11, 2012 at 1:10 am

No I hadn’t. I just installed but nothing changed. What should I do?


Seth Shoultes

  • Support Staff

    •

July 11, 2012 at 1:15 am

Do you mind sending me an admin login so I can take a look? you can use the contact form and select the “I am sending login info as requested” option.


Seth Shoultes

  • Support Staff

    •

July 11, 2012 at 1:41 am

Cody,

You had a slightly outdated version of Event Espresso installed. I updated you to the latest version. Looks like it is working now:
http://174.121.8.194/~tai/?ticket_launch=true&id=12&r_id=29-4ffd2db2b7e2b&html=true


Cody Landefeld

July 11, 2012 at 12:44 pm

Whoa! Thanks so much man!

Where do the PDFs get stored at?


Seth Shoultes

  • Support Staff

    •

July 11, 2012 at 12:49 pm

The PDFs get created when clicking the button.


Cody Landefeld

July 11, 2012 at 2:44 pm

Where are they actually stored?


Seth Shoultes

  • Support Staff

    •

July 11, 2012 at 4:15 pm

They are not stored on the server. They can only be downloaded to your computer.
Viewing 8 reply threads

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Status: closed

Updated by Seth Shoultes 12 years, 6 months ago ago

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