Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Not Receiving Admin Email Notifications | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Not Receiving Admin Email Notifications

Not Receiving Admin Email Notifications

Posted: November 27, 2013 at 1:39 pm

Viewing 5 reply threads


Brian Gravel

November 27, 2013 at 1:39 pm

I installed the newest version Event Espresso (version 3.1.35.2.P) on my clients site. My issue is that I am not receiving admin notification emails when someone signs up for an event. Confirmation emails are going out fine for the test registrations I’ve done, but there is no notification being received by the primary contact email. I’ve followed suggestions I’ve found throughout the forums, such as disabling other plugins and trying out different emails for the primary contact, and nothing is working. The emails are not going into a spam folder either. This really needs to be fixed ASAP, any help you can offer will be greatly appreciated. Thank you!

WordPress version: 3.7.1
Event Espresso version: 3.1.35.2.P
Event Espresso JSON API version: 2.0.4.p
Event Espresso Calendar version: 2.0.6.3
Registration link to a test event: http://www.mariancourt.edu/event-registration/?ee=14


Anonymous

November 28, 2013 at 4:20 am

Hi Brian,

The ‘primary contact email’ is that within Event Espresso -> General settings?

Does it also match the ‘E-mail Address’ within Wp-Admin-> Settings -> General? (not a requirement, just narrowing down the issue)

Is there anything within the ‘Alternate Email Address’ in the event settings (Event Overview -> edit the event in questions -> Event options sidebar)


Brian Gravel

November 29, 2013 at 6:55 am

Thank you for getting back to me.

Yes, I was referring to the ‘primary contact email’ within the Event Espresso General Settings. This does not currently match the WP settings, but I’ve tried various emails including the one I have set in the WP settings.

There is not an alternate email address for the event right now, but I have tried one out there as well.


Anonymous

November 29, 2013 at 8:14 am

Has there been any modifications to EE core functions?

Is it possible for us to take a look and investigate further? Is so please send log in details using http://staging.eventespresso.com/send-login-details/

Its strange in that the confirmation emails are sent but not the admin emails.


Josh

November 29, 2013 at 8:34 am

Hi Brian,

I’ve seen it happen where it was from the mail server being blacklisted by the ISP. One thing that seems to help in a lot of email delivery trouble cases is use a plugin like WP Mail SMTP and route the email via a gmail account instead of the built in mail server.


Brian Gravel

November 29, 2013 at 2:47 pm

Thank you for your help! It turns out it was an issue with the server and I’m using your suggested plugin to work around it.
Viewing 5 reply threads

The support post ‘Not Receiving Admin Email Notifications’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by Brian Gravel 11 years, 4 months ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso - Staging Server