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Not all attendees are shown gin the iPhone app | Event Espresso - Staging Server

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Not all attendees are shown gin the iPhone app

Posted: February 4, 2014 at 12:16 pm

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Michael Mansell

February 4, 2014 at 12:16 pm

I have 168 registered attendees for my two upcoming events but when I log in on the event espresso HD app only 28 of them are showing. If I do a search for people by a few letters of their first name they show up but if I type the whole name it says no matches found and if I just scroll through the list of people they are not their. If I scan a tickets bar code it checks them in but it is very confusing to my employees that everyone isn’t showing up in the list of attendees. Everyone has confirmed payment also. Can you help me get everyone to show up in the app for registration? Event training is tomorrow.


Garth

  • Support Staff

    •

February 4, 2014 at 2:46 pm

Hi Michael,

You can configure both the iOS in-app settings (http://staging.eventespresso.com/wiki/mobile-apps/#ipadinstall) and the JSON API settings (http://staging.eventespresso.com/wiki/api-addon/)to increase the limit.

Let me know if I can do anything else for you.
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Status: closed

Updated by Garth 11 years ago ago

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