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Kyle Waters
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February 18, 2013 at 11:32 pm
I have installed the plug-in on my clients site but when I click to “Add to Cart” the pinwheel just swirls and never fully processes. If I refresh the page the button has been switched to “View Cart”. From here, I can select View Cart, reach the view cart page and select the number of tickets I want to purchase. But, the ticket total is not processed at all on the current page either – just the same pinwheel just going. I have gone through and disabled every plugin one by one and that has not resolved the issue, I have also updated Event Espresso, re-installed Event Espresso, tried the Twenty Eleven Theme, and disabled each JavaScript call on my site one by one and NOTHING has actually resolved the issue. I am desperate to get this finished so any direction is much appreciated. You can view the Event page here to take a look – http://stockyardsrodeo.com/?page_id=434 Thanks, Kyle
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This topic was modified 11 years, 11 months ago by
 Josh.
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This topic was modified 11 years, 11 months ago by Josh.
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This topic was modified 11 years, 11 months ago by Josh. Reason: added title
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Josh
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February 19, 2013 at 7:18 am
Hi Kyle,
There are some JavaScript errors on the page that should be fixed. In one case, there is inline JavaScript being output above the head of the document, that really should be placed in the footer, or near the bottom of the head of the document.
Also, this bit of JS here:
<script type="text/javascript">
$(window).load(function() {
$('.blueberry').blueberry();
});
</script>
can be fixed to be compatible with jQuery’s no conflict mode by changing it to:
<script type="text/javascript">
jQuery(window).load(function($) {
$('.blueberry').blueberry();
});
</script>
You may need to check through your installed theme and plugins for these.
Also, if you have wp-debug set to true (in wp-config.php), that can also cause the spinner to not stop, so that’s another thing to check.
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Kyle Waters
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February 19, 2013 at 10:26 am
Josh, thank you for the reply. I have gone and checked for everything you have spoken of and I am really at a loss as to what to do at this point. I have gone through and disabled all jquery at one point, tried other themes, and I am still seeing this issue. How could jquery issues be still carrying over if I am using twenty eleven? I apologize, jQuery is not my strong suit.
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Josh
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February 19, 2013 at 11:11 am
Hi Kyle,
Plugins can also add their own scripts. You can rule out whether it’s a plugin conflict by deactivating all the non-EE plugins. If the issue goes away, then you can reactive the plugins one by one, while testing the cart function each time, until you find the one that’s causing the issue.
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Kyle Waters
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February 19, 2013 at 2:28 pm
Josh, I have determined that is a plugin that is causing the conflict. Do you have any recommendations on how to go about looking through the plugin for a conflict? I am really lost here.
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Jonathan Wilson
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February 19, 2013 at 3:10 pm
Kyle,
Have you determined which plugin is causing the conflict?
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