Gabriele Erickson
| April 29, 2013 at 8:03 am These classes have been up and working fine in multiple registrations until recently. When you go to register using the multiple registration component sometimes add to cart works and sometimes it doesn’t. When it doesn’t work it just doesn’t add it or even allow you to register as a single event. Also, when scrolling through the pages of registrations, you can no longer go back a page. It just stays on the last page. -
This topic was modified 11 years, 5 months ago by
 Josh. Reason: added title
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Gabriele Erickson
| April 29, 2013 at 8:10 am I wanted to add that when you select add to cart, instead of adding the selected item, it takes you to the “Registration 2” page which list every single event in our system. Then sometimes it allows you to add to cart or not. |
Josh
| April 29, 2013 at 8:50 am Hi Gabriele, This sounds like there may be one of the page settings isn’t set up correctly. Can you post a link to the registration page so we can investigate? |
Gabriele Erickson
| April 29, 2013 at 9:12 am https://gwinnettehc.org/camps/10-13yo-camps/ Try to add
10-13yo Art in the Environment
then it goes here https://gwinnettehc.org/event-registration-2/?regevent_action=add_event_to_cart&event_id=493&name_of_event=10-13yo%20Art%20in%20the%20Environment which is a list of everything. |
Josh
| April 29, 2013 at 11:14 am Hi there, This is what I’m seeing when I follow your steps above: screenshot Which looks like it’s working from my end. Are there any caching plugins active? If so, you will need to disable caching for the pages that handle the event registration. You can get a list of those pages from Event Espresso>System status. |
Gabriele Erickson
| April 30, 2013 at 9:38 am It seems to work for that particular registration. However, there are others that it does not work for. It takes you in a circle and never allows you to add to cart. Go to the following particular classes and try to register. Go here https://gwinnettehc.org/camps/10-13yo-camps/ you will have to go to the second page and try to register for this particular camp
(The problems seems to happen on what ever camps are listed on the second page of listings. If the camp is on the first page it adds to cart.)
10-13yo Art in the Environment
hit add to cart…it doesn’t add it. Instead it takes you to this page, https://gwinnettehc.org/event-registration-2/ where you can find the camp again but it wont add to cart either. It keep circling back to this page https://gwinnettehc.org/event-registration-2/ There are other registrations that it doesn’t work with either. |
Josh
| April 30, 2013 at 12:58 pm The pagination shouldn’t be displaying on the main registration page. I think that may be the issue. What is the shortcode that is on the event-registration-2 page? It should be [ESPRESSO_EVENTS]. If it’s an [EVENT_LIST] shortcode then you can fix this by either setting a new page as the main registration page in Event Espresso>General settings. You’ll need to put the [ESPRESSO_EVENTS] shortcode on the new page that’s set to be the main registration page. Option #2 would be to create a new page that lists the events with [EVENT_LIST events_per_page=10] and use it to display the list of events. Then change the shortcode on the event-registration-2 page to [ESPRESSO_EVENTS]. |
