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Even though I have a Developer License

Posted: April 4, 2013 at 1:19 am

Viewing 5 reply threads


Franz Skaaning

    April 4, 2013 at 1:19 am

    I get this message: There is a new version of Event Espresso available. View What’s New with version 3.1.31.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.


    Dean

    • Support Staff

    April 4, 2013 at 2:09 am

    Hello Franz,

    Sorry about that, we have updated the licencing methods recently in a hope to stop these messages unnecessarily.

    Which site is the message coming up on?


    Franz Skaaning

      April 4, 2013 at 4:21 am

      rtfestival.dk – but I marked it as solved since I upgraded manually…


      Dean

      • Support Staff

      April 4, 2013 at 5:49 am

      Well I can recreate the licence key for you if you want? It may help stop this in the future.


      Franz Skaaning

        April 4, 2013 at 8:05 am

        Could I not just take the newly created extra licens and add that instead?


        Dean

        • Support Staff

        April 4, 2013 at 8:09 am

        Yes, of course. I have removed the licence from rtfestival.dk and created a new one that begins 785161.

        You will need to remove the old one from the site, save the options and then add the new one and resave.

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