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registration emails do not contain ticket links or qr codes | Event Espresso - Staging Server

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Home › Forums › Ticketing › registration emails do not contain ticket links or qr codes

registration emails do not contain ticket links or qr codes

Posted: February 27, 2013 at 11:48 am

Viewing 4 reply threads


daniele battaglia

February 27, 2013 at 11:48 am

Hi All, I have a problem with mails automaticaly sent by event espresso: they do not contains neither the qr-code of the bought ticket nor the gravatar of the user. How can I active the qr code and the gravar in mails sent from the plugin? Thank you very much in advance Daniele

  • This topic was modified 11 years, 10 months ago by Josh. Reason: added title


Garth

  • Support Staff

    •

February 27, 2013 at 9:17 pm

Hi Daniele,

How are you today?

Was this helpful? http://staging.eventespresso.com/wiki/espresso-ticketing/


daniele battaglia

February 28, 2013 at 7:24 am

Hi Garth,
always busy :)
I’m sorry, but I can’t find the place where I can create ticket like described at point 4 of the guide you suggested me.
Regards
Daniele


Josh

February 28, 2013 at 8:11 am

Hi Daniele,

Can you check to see if the ticketing add-on is active? When the ticketing add-on is active, it adds a menu item to the Event Espresso menu that’s labeled “Ticket Templates”.

To answer your original question, the ticket links and qr codes will display on the emails after you add the [ticket_link] and [qr_code] shortcodes to the email message.

The shortcodes you can use in emails are listed here:

http://staging.eventespresso.com/wiki/custom-email-tags/


daniele battaglia

February 28, 2013 at 10:07 am

Hi Josh,
yes, I did not put it in plugins directory, but at root level. So I activated plugin and I was able to create a ticket model as at step 4 and then attach it to the event as at step 6 and finally customizing the content of email sent.
Thank you, Josh and Garth, for your support!
Regards
Daniele
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Status: closed

Updated by daniele battaglia 11 years, 10 months ago ago

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