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no results…

Posted: February 27, 2013 at 5:31 am

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mmayes

February 27, 2013 at 5:31 am

I am using WP 3.5.1 and Expresso Version 3.1.30.7P. No Add-ons. This is a new installation.
Whenever someone registers and hit the submit button, they get a verification screen instead of a thank you screen and no button that says submit or next. In addition to that, I am not receiving emails whenever someone registers and the registrant is not receiving an email either. I know my email works because I have other forms on the site that I can receive emails form but nothing form Event Expresso. Below is my url that you can use to see what is being displayed. Registration is not open yet. I am just testing so feel free to register so that you can see what is happening. Please help! I need to present this to my client by tomorrow.

http://myenontab.com/thetab/enons-career-workshop-registration-form/

Thank you in advance.


Dean

  • Support Staff

    •

February 27, 2013 at 5:40 am

Hi,

The Verification screen (confirmation screen) is standard, you can skip it by turning the option “Skip Confirmation Page during Registration Process?” in the General Settings to Yes.

The button to go to the next page is there, but the styles have been over ridden by the theme. For example in your theme the style-custom.css around line 100 it says

a.gdl-button, body button, input[type="submit"], input[type="reset"], input[type="button"] {
color: #ffffff;
}

That is changing the button text colour to white and your background is white, so its invisible.

There is probably other CSS affecting it too.

You are probably not receiving emails because the registration isn’t processing as you are not passing the confirmation screen. I received an email on completion.


mmayes

February 27, 2013 at 6:04 am

Thanks, Dean for your quick respond and your help. That seemed to correct my problem.

Thanks, you rock!


Dean

  • Support Staff

    •

February 27, 2013 at 6:11 am

No problem at all!

If you do think we rock, feel free to share this with others http://staging.eventespresso.com/about/help-us-help-you-how-to-share-event-espresso/

Thanks.
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Status: closed

Updated by Dean 11 years, 11 months ago ago

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