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No payment button | Event Espresso - Staging Server

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No payment button

Posted: February 10, 2013 at 6:10 am

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Stichting Festival Aangeschoten Wild

February 10, 2013 at 6:10 am

Good afternoon!

I have run into a weird problem today: when users have filled out their registration details, they end up at a page that says that the registration can only be completed when payment is verified, but there is no possibility to pay. Multiple Payment Gateways are active.

Through the backend of the website, it is possible to manually download a PDF invoice. When I click the ‘pay online’ link there, it refers me to the ‘Thank you’/[ESPRESSO_PAYMENTS] page. Unfortunately, this is empty.

I think I have missed something basic, but haven’t found a solution yet. Hopefully there is someone here who can help!

Thanks a lot,
Bram


Dean

  • Support Staff

    •

February 11, 2013 at 2:50 am

Hi Bram,

Generally that message only appears when an offline payment like invoicing is used. Are the registrants being added? What exact gateways are you using?

Regarding the payment link, if you go to General Settings make sure “Show payment options for “Pending Payments” on the Payment Overview page?” is set to Yes, and the payment options will appear on that page.


Stichting Festival Aangeschoten Wild

February 11, 2013 at 3:04 pm

I have updated Event Espresso today, and after this update, it seems to work just fine! Weird, but happy!


Dean

  • Support Staff

    •

February 11, 2013 at 11:58 pm

Fixed is fixed, glad its sorted for you.
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Status: closed

Updated by Dean 11 years, 11 months ago ago

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