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No Events Available

Posted: February 25, 2014 at 9:18 am

Viewing 9 reply threads


Chris Baker

    February 25, 2014 at 9:18 am

    Wordpress: 3.8.1
    EE version: 3.1.36.4.L

    Every shortcode returns “No Events Available” although all my events are open and registration dates were today at 12:01am. You can see the pages here:

    http://worldslargestbabyshower.com/seminars-test/ – contains the
    [EVENT_LIST] shortcode

    http://worldslargestbabyshower.com/seminars/ – contains the
    [EVENT_ESPRESSO_CATEGORY event_category_id=”rooma”] shortcode

    http://worldslargestbabyshower.com/event-registration/ – contains the [ESPRESSO_EVENTS] shortcode.

    Any ideas?


    Lorenzo Orlando Caum

    • Support Staff

    February 25, 2014 at 9:36 am

    Hi Chris,

    Could you temporarily deactivate Event Espresso through WP Plugins, then reactivate it, and ensure that there is at least one active event that is published?


    Lorenzo


    Chris Baker

      February 25, 2014 at 9:39 am

      Hi Lorenzo,

      Thanks for your quick reply. Did what you asked and there are indeed active events.
      http://imgur.com/yX8xZih


      Chris Baker

        February 25, 2014 at 9:45 am

        If there is a way and you desire to have it I can set you up with a temp admin password to look. I would need to know how to get it to you confidentially. Thanks for any help you can provide!


        Anonymous

          February 25, 2014 at 9:47 am

          Hi Chris,

          Can you go to Event Espresso -> System Status.

          Under ‘Registration Pages’ are all the URL’s green?

          Was there anything changed that caused this? Updates/New plugins etc?


          Chris Baker

            February 25, 2014 at 9:51 am

            Hi Tony,

            Yes all URLs are green. I did update WP and all plugins yesterday before creating any of these events. I also disabled all plugins besides EE after this issue arose, but that didn’t seem to change anything.


            Chris Baker

              February 25, 2014 at 12:45 pm

              Hey guys, any additional thoughts on this? Your help is much appreciated


              Dennis West

                February 25, 2014 at 1:19 pm

                I am having the same problem as reported above. I can view my event. but not when I click on Event registration.


                Dean

                • Support Staff

                February 26, 2014 at 3:02 am

                @Chris

                Is it possible to get your login details in order to look into this?

                If so, please send them via http://staging.eventespresso.com/send-login-details/

                NOTE: login details need to be Admin level and FTP details are appreciated.


                Dean

                • Support Staff

                February 27, 2014 at 5:24 am

                @Dennis

                Thanks for the login details. The issue was quite simple in the end, the dates for the registration start/end and event start/end had been entered like so 02/03/14. They need to be entered like 2014-03-02 (Year-month-day).

                Choosing the date via the datepicker will automatically add it in the right format for you.


                @Chris
                , not sure if that will help you but it’s worth checking.

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