Nina Amos
| December 4, 2012 at 11:33 am I click on purchase tickets, input personal information, and recaptcha codes at the bottom, click submit, next I get the correct page to confirm purchase, click on it then I need to select authorize.net payment button, then input CC info, press confor purchase it goes off to lala land and return with a blank page and ht=”16″ alt=”stumbleupon” /> at the top of the page. this happens when I purchae tickest as a regular user on my site, if I am logged into WordPress admin, everything works great. Please help |
Josh
| December 4, 2012 at 11:38 am Hi Nina, Is there a caching plugin active? If so, can you disable caching for the pages that handle the registration? The pages that handle the registration are set in Event Espresso>General Settings under page settings. Another thing to check is a plugin conflict. Is there a plugin that is outputting the stumpleupon code ? |
Nina Amos
| December 4, 2012 at 12:33 pm Hi Josh, Thank you for your quick response and helping me. I am very new to this so if I ask questions that seem stupid, please forgive me. There is no plugin for caching that I can tell. I do not know about stumpleupon code, I have 3 activate plugins Jetpack, which came with WP
WP-Recaptcha
Event Expresso any direction you can provide would be great, thank you Nina |
Nina Amos
| December 4, 2012 at 12:42 pm Hi Josh, Now I get the a regular page with the message OOPS, The page you are looking for cannot be found, Nina |
Nina Amos
| December 4, 2012 at 1:34 pm Any idea on this? |
Dean
| December 5, 2012 at 1:10 am Hi Nina, Have you checked your Event Espresso > General Settings and made sure that default pages required by the plugin are there and correct? I would also recommend changing your Permalinks to a “pretty” permalink. |
