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No attendees showing up in a report | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › No attendees showing up in a report

No attendees showing up in a report

Posted: November 9, 2012 at 7:47 am

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Susan Sullivan

November 9, 2012 at 7:47 am

Hi – I am a new customer (from last week) and am still setting up. I have run a few test registrations, however when I click on attendees in the event summary a blank page appears. A similar blank page appears when I try to email event attendees.

Also, the confirmation email is not going through at the time of registration.

I am running EE 3.1.28.2.

Thanks for your help.


Jonathan Wilson

  • Support Staff

    •

November 9, 2012 at 2:36 pm

Hello Susan,

Sorry for the troubles.
Can you try to rule out any plugin conflicts? Deactivate all non-Event Espresso plugins, then test to see if the problem is still occurring. If it isnt then we know it is a plugin conflict. To find out which one, activate each plugin individually testing for the issue after each activation. If the issue occurs after activating a plugin, this plugin is the culprit.
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The original Forum description...

Status: closed

Updated by Jonathan Wilson 12 years, 2 months ago ago

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