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New Active Key Not Provided | Event Espresso - Staging Server

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Home › Forums › Pre-Sales › New Active Key Not Provided

New Active Key Not Provided

Posted: April 4, 2014 at 12:34 pm

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Deborah Carlson

April 4, 2014 at 12:34 pm

Hi, I hope you can help resolve this soon. In January, I re-purchased my license (needless to say I was not happy I did not get the discount offered initially) but then I finally took the path of least resistance and purchased it again on 24 Jan 2014. Here are the details of that transaction below. I had communicated with Jonathan Wilson who said he would fix it. But how do I receive and activate my key? My account name is deedeec102. Thanks for getting this fixed as I need access to the support forums and it keeps stopping me. Frustrated.

redacted-LOC


Jonathan Wilson

  • Support Staff

    •

April 4, 2014 at 1:10 pm

Hi Deborah,

I will respond to your email, but wanted to post a response here as well. You are logging into the wrong account.

Here is the correct account with the files and license keys: http://staging.eventespresso.com/users/deborah_dee_carlsonyahoo-com
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Status: closed

Updated by Jonathan Wilson 10 years, 9 months ago ago

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