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Names disappearing on registration form | Event Espresso - Staging Server

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Names disappearing on registration form

Posted: September 2, 2012 at 7:03 pm

Viewing 3 reply threads


ecampbellduke

September 2, 2012 at 7:03 pm

Hi EE,

My program registrants have started sending me comments that when they’re trying to register, their names and email addresses disappear from the boxes (it is working, but most people are bailing before the registration button). Here’s the website: http://campbellduke.com/event-registration/?ee=31

I’m using ElegantThemes Nova theme – is this potentially a conflict with the theme?

Many thanks,
Beth Campbell Duke


Jonathan Wilson

  • Support Staff

    •

September 2, 2012 at 10:05 pm

Hello Beth,

The text that is being entered is actually staying in the field. You just can’t see it, because it is white. :)

On line 102 of your theme’s style.css file, the text color is set to white. If you change it to something else, the text will show.

Just fyi – I used Google’s web developer tool to find this. (Get this by pressing ctrl+shift+i in Google Chrome.)
You can also use the Firebug extension for Firefox. http://getfirebug.com/


ecampbellduke

September 2, 2012 at 10:17 pm

Thanks so much, Jonathan – and for the pointer about the ‘debugging’. This DIY is becoming very educational.

Cheers,
Beth


Jonathan Wilson

  • Support Staff

    •

September 2, 2012 at 10:21 pm

You’re welcome! Glad we could help.
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Community-based support for the free version of Event Espresso.

Status: closed

Updated by Jonathan Wilson 12 years, 4 months ago ago

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