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Multiple Event Registration payment discrepancies | Event Espresso - Staging Server

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Multiple Event Registration payment discrepancies

Posted: December 17, 2013 at 8:12 am

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SBANE Webmaster

December 17, 2013 at 8:12 am

WP 3.6.1 EE Business License 3.1.35.1P with MER 1.0.4 and Members 1.9.7.2

We have a discrepancy between the amounts and status reported on the Attendee Report and the amounts shown on the report from Authorize.net for a registration involving two events in the same transactions. We have full logging turned on in EE, but need help interpreting the data, in order to understand what happened.

Please advise so I can provide login access to the site, in order for EE support to review the report, log files, and data.

Thank you.
Erik Domingo
SBANE Webmaster


Josh

December 17, 2013 at 10:29 am

Can you reply back to the note we send and include the reports and let us know the registration or attendee ID’s for the records so we know what to look at? Thanks.

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Status: closed

Updated by Josh 11 years, 3 months ago ago

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